If you wish to return or exchange an item, you can contact us at firstname.lastname@example.org.
- You have 30 days from the date of purchase to send it back. All returned items must be unworn, unwashed and enclosed in their original packaging with all labels intact.
- The cost of returning the items will be responsibility of the customer.
- Please do not send your return to the address on your package. This is not the return address and will affect the processing of your returns.
- The refund will be processed back onto the original payment method used for the purchase and can take up to 3-5 business days after your return has been received.
- If you receive a damaged or defective item in your order, please reach out to our Customer Support team at email@example.com and include a photo of the damaged item.
- To return your product, you should mail your product to:
Zhang Run, 2nd Floor(west entrance)
855 Yuequandong Rd.